Terms and Condition
CONDITIONS OF USE OF DOVIGE SCENERY
1. SERVICE DESCRIPTION
Dovige Scenery, reserves the right to modify any type of information that may be contained in this website. There will be no obligation to pre-advise or inform the users of said obligations, being understood as sufficient with the publication on the website of the provider.
Dovige Scenery allows users to browse their website and buy the available items.
2. USE OF THE DOVIGESCENERY.COM WEB SITE AND THE SERVICE
2.1. License to use the website and the Dovige Scenery service.
Dovige Scenery offers a limited and revocable license to access and use its website and the services provided therein in accordance with its Terms and Conditions. This license does not recognize the right to collect or use information from the web for purposes not expressly authorized by Dovige scenery, is competency of Dovige Scenery, create content or graphics based on those of Dovige Scenery, or save a copy of the website for profit.
2.2. Services offered by third parties.
Dovige Scenery may use third party material to offer certain services through dovigescenery.com. Dovige Scenery does not control these third parties and their services, and you accept that Dovige Scenery has no responsibility in how the client can use such services. These third parties have their own General Conditions of Use. In case of conflict with Dovige Scenery, the General Conditions of Use of Dovige Scenery will prevail. Dovige Scenery, disclaims any liability arising from the information published on its website, provided that this information has been manipulated or introduced by a third party outside it.
From the client’s website it is possible to link to content from third-party websites. Since Dovige Scenery, can not always control the contents entered by third parties on their websites, it does not assume any responsibility for such content. In any case, Dovige Scenery, states that will proceed to the immediate withdrawal of any content that may contravene national or international legislation, morality or public order, proceeding with the immediate withdrawal of the link to said website, informing the competent authorities about this content. Dovige Scenery, is not responsible for the information and stored content, by way of example, but not limiting, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently in the provider’s website. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, the provider is made available to all users, authorities and security forces, and actively collaborating in the withdrawal or blocking of any content that could affect or contravene the legislation, national, or international, the rights of thirds parties or the morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.
3. GENERAL RULES
3.1 Misuse and unauthorized use.
Attempt to cause any kind of damage or harm to the website or the service of dovigescenery.com is not authorized. As an example, without excluding any other case that could occur, here there are the following cases:
a) The attempt to deteriorate, obstruct or manipulate the Dovige Scenery service through the use of viruses or other programs designed to cause damage to any software or hardware.
b) To modify or create versions of any technology used in Dovige Scenery.
c) To collect emails or other information through the Dovige Scenery service.
d) To impersonate or posing as another person or entity.
3.2 Privacy and data protection.
Beyond compliance with the applicable standard, at Dovige Scenery we work to guarantee the maximum confidentiality of the data provided by our customers.
We incorporate personal data, domiciliary, registration of purchases and forms of payment to our database in order to process the buying order.
We do not have access to any information related to the credit card data of our clients, receiving only the confirmation of the payment provided by the banking entities involved in the processing of the order.
Under no circumstances, your personal information will be transferred to third parties outside Dovige Scenery.
3.3 Law on Data Protection
In accordance with the provisions of Organic Law 15/1999, on the Protection of Personal Data (LOPD) and its implementing regulations, the person responsible for the website, in compliance with the provisions of art. 5 and 6 of the LOPD, informs all users of the website that provide or will provide their personal data, that these will be incorporated into an automated file that is duly registered with the Spanish Agency for Data Protection.
1- Users, by checking the box enabled in the registration forms enabled on the website expressly and freely and unequivocally accept that their personal data are treated by Dovige Scenery to perform the following purposes:
- To take your registered user request and / or your order of products offered by Dovige Scenery. Once your request is confirmed and accepted, the user will receive a confirmation email at the address indicated at the time of completing the registration form.
- Remission of commercial advertising communications by e-mail. Said commercial communications will be related to products or services offered by Dovige Scenery.
- Conduct statistical studies.
- To process orders, requests or respond to requests made by the user through any of the contact forms that are made available to the user on the Dovige Scenery website.
- Send the Dovige Scenery news or newsletter.
2- Dovige Scenary expressly informs and guarantees users that their personal data will not be transferred in any case to third companies, and that whenever there was to be some kind of transfer of personal data, we would request previously, your consent, express, informed and unmistakable.
3- All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the user. In case all the data are not provided, Dovige Scenery does not guarantee that the information and services provided will be completely adjusted to your needs.
4 – DOVIGESCENERY guarantees in any case of the exercise of the rights to the user, of access, rectification, cancellation, information and opposition, in the terms provided in the current legislation. Therefore, in accordance with the provisions of Organic Law 15/1999, of Protection of Personal Data (LOPD) may exercise their rights by sending an express request, along with a copy of your ID, to the address of the company C. Macia Bonaplata, 4, entlo. 9, 17500 Ripoll – Girona – Spain (Att: Dovige Scenery) or send an email through our customer service.
3.4 Purchase conditions
3.4.1 Sale system.
The order can be carried out through the step-by-step system «shopping cart» of our website dovigescenery.com
3.4.2 Applicable taxes.
All orders with delivery within the territory of any of the member states of the European Union will be subject to the corresponding Value Added Tax (VAT). The prices of the products on our website already include this tax. Any discount will be considered referred to this price. Purchases that must be delivered in the territories of non-member states of the European Union, Ceuta or Melilla will be exempt from the VAT.
3.4.3 Form of payment.
When making the order, the customer can freely choose to pay for the purchases made through PayPal or by bank transfer.
Income or transfer in bank account:
– The total order will be paid in advance by deposit or transfer to our bank account. The customer must indicate in the concept the order number. This number appears in the email with the purchase order.
In certain cases and to prevent possible fraud, dovigescenery.com reserves the right to request a specific form of payment from a client.
3.4.4 Form, expenses and delivery time.
The customer can select the shipping method from among the possible ones for his shipping area. You must take into account that the delivery times, the quality of the service, the delivery point and the cost will be different for each form of transport. The delivery period consists of the production period and the delivery period.
Note: Saturdays, Sundays and holidays there is no distribution.
Dovige Scenery manages a production period of one to two weeks from the entry of the order, depending on our production load. On certain occasions, it is possible that a certain order suffers certain production delays, for example, due to problems of supply of material by third parties, breakdowns in our machines, etc.
Dovige Scenery sends orders to its customers through some of the services provided by Correos. The customer can choose among those available on our website, with the delivery period subject to the conditions of the same.
4. LEGAL WARRANTY, RETURNS AND CHANGES
4.1. Right of withdrawal, legal guarantee and procedure.
In Dovige Escenery we work to give the highest quality on our products, and for that reason, it is our goal to meet the expectations of our customers. In spite of everything, if this were not the case, the client has 14 calendar days, counting from the day of reception of the product, to exercise his Right of Withdrawal (Law of Commerce, articles 44 and 45). In this case we will refund the payments received for said product.
In order for us to proceed with such reimbursement, it is necessary that the client sends us, within a period of 14 calendar days, the products subject to withdrawal under the same conditions in which they were delivered.
If the packaging or the products do not come under the same conditions, the costs of the same will be deducted from the amounts to be paid.
It will be necessary, for this, to fill in the corresponding form, sending it together with the article before the end of the period of 14 calendar days to the following address:
DOVIGE SCENERY
C. Macia Bonaplata, 4, entlo. 9,
17500 Ripoll – Girona
Spain
Tel. +34 651885080
The customer will send to dovigescenery.com via carrier with the shipping costs at his expense within the term, stipulating if you want a change of product or a refund of the amount. The refund of the purchase will be made, in any case, upon receipt of the items in Dovige Scenery, after checking the condition of the goods, which must be unused and in its original unopened packaging. Once the integrity of this has been verified, the amount will be refunded in the same modality in which the purchase was made.
In the case of a return whose article has been opened, or intentionally damaged, it will be sent to the client with advance notice. In it, the cost of the corresponding postage will be indicated, which must be paid in advance by the client.
If after 10 days from the communication to the buyer, the buyer has not made the payment of the shipping costs, it will be understood that he renounces the product, for which reason neither the corresponding amount nor the article will be refunded.
4.2. Changes and procedure.
In Dovige Scenery we try to pack all our products so that they arrive in perfect conditions. Unfortunately, we cannot control the treatment that the shipment receives during the delivery process. Therefore, if the client considers that the package is in an inappropriate state, it may waive its reception. In the case that when opening a shipment the product is not in the proper conditions, you must indicate it as soon as possible to the following email address:
Dovige Scenery will assume the costs of shipping and exchange for an identical one in perfect condition.
The customer must send the item to dovigescenery.com via carrier to the following address:
DOVIGE SCENERY
C. Macia Bonaplata, 4, entlo. 9,
17500 Ripoll – Girona
Spain
Tel. +34 651885080
The justified expenses of said shipment will be reimbursed by Dovige Scenery
In the event that in a return the article, for the reasons indicated above, the conditions thereof did not conform to those described by the customer or its integrity would have been exposed as a result of intentional deterioration or use outside the usual, it will not proceed to change the product for a new one. In this case, shipping costs will not be reimbursed to the customer. Additionally, the client will be informed of the costs of returning the product, which must be paid in advance by the client.
If after 10 days from the communication to the buyer, the buyer has not made the payment of the shipping costs, it will be understood that he renounces the product, for which reason neither the corresponding amount nor the article will be refunded.
For any claim or suggestion, you can go to the above address or send it by email to our customer service.
5. INTELLECTUAL AND INDUSTRIAL PROPERTY
5.1. Property of Dovige Scenery.
Dovige Scenery owns the website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and / or graphics. All the contents of the website are duly protected by the rules of intellectual and industrial property, as well as registered in the corresponding public registers. Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and marketing, requires in any case prior written authorization by Dovige Scenery. Any use not previously authorized by Dovige Scenery will be considered a serious breach of the author’s intellectual or industrial property rights. An exception to the above shall be any written reference to third parties, which shall be made without greater pretension than the merely enunciative.
5.2. Infringement notifications.
To make any kind of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through our customer service.
6. RIGHTS OF DOVIGE SCENERY
6.1 Monitoring
Dovige Scenery reserves the right to monitor the transactions and communications that occur on its website. This right, however, will not entail the obligation to proceed in this way.
Dovige Scenery may cancel or restrict access to any user that, in its sole discretion, violates or may violate any of the Terms and Conditions of the website, or when the transaction or communication process is interpreted as inappropriate. This decision will not result in more responsibilities for the parties involved.
6.2 Modifications of the service.
Dovige Scenery reserves the right to modify the distribution, organization and appearance of its website and the services it offers, and may change or suspend partially or totally any of its services and / or prices without prior notice and without any responsibility for any of the parts.
6.3 Cancellation of the contract.
Dovige Scenery, at its own discretion and with or without notice, may:
a) Suspend or limit the use of dovigescenery.com to a specific user, as well as completely close an account.
b) Remove the content you deem appropriate from the servers and directories used by dovigeescenery.com
c) Prohibit the use of the services of dovigescenery.com
6.4 Communications sent by users
Dovige Scenery reserves the right to use the material and communications sent by users in: questions, comments, forums, ideas and contests; for marketing or other promotional acts, without these confidential communications being considered.
7. LINK POLICY
Dovige Scenery is not responsible for those other websites or files that may be accessed through hypertext links (links) available among its contents, since
these linked pages are the responsibility of their respective owners. This page, therefore, neither approves nor endorses the products, services, contents, information, data, files and any kind of material existing in such web pages or files and does not control or be responsible for the quality, legality, reliability and usefulness of the information contained and existing services in the linked sites and that are alien to this page. In the event that it is deemed appropriate or that a competent body declares the illegality of the data, ordering its withdrawal or that access to them is impossible, or the existence of the injury has been declared, and we have been expressly notified the corresponding resolution, the links indicated would be immediately removed.
8. LIMITATION OF RESPONSIBILITIES
dovigescenery.com excludes any liability for damages of any nature that may be due to the lack of availability or continuity of the operation of dovigescenery.com, as well as the misuse of the website and / or its contents.
9. APPLICABLE LEGISLATION AND COMPETENT JURISDICTION
These general conditions are ruled by the Spanish Law. The parties submit, at their option, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user’s domicile.